Once upon a time, the corrugated industry gave new workers tons of time to adjust to a new job. The industry used to be more patient with its staff as they learned their way around a new company and culture. Getting staff to quickly and consistently perform at 100% is crucial; however, the industry has gone from … Continue reading Volume 3: Staff Retention →

Hopefully my last article, "Talent Realities," gave you food for thought about identifying your true company culture. Paramount to this subject, though, is hiring good employees and acquiring the right people to better your company and fit its culture. "Time spent on hiring is time well spent." - Robert Half, Author How do you attract talent … Continue reading Volume 2: Attracting Top Talent to Fit Your Culture →

Companies make hollow, token statements every day: "Our service is second to none!" "Our customers are our top priority!" "Have it your way!" As a customer, you may fall for one of these statements once, but never twice. Customers quickly realize that it's sales nonsense and take their business elsewhere if the claim isn't supported. … Continue reading Volume 1: Talent Realities →