A few months ago, I toured a facility near our office and was guided on the tour by a man that had been at that facility in the role of Leadman for over 20 years. When I found this out, I was stunned. For one thing, it's rare in the corrugated industry (or any industry these days) to … Continue reading Volume 31: Ambition: Not Always the Path to Happiness
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Volume 30: Positive Reinforcement
I've been told many times in my professional career that as a manager, you have to discipline employees that don't do their jobs at a high enough level, but not to reward employees for doing what's expected of them. The premise is that someone shouldn't have to be praised for doing something that falls well within … Continue reading Volume 30: Positive Reinforcement
Volume 29: Gauging Experience
When I look at a resume and see that someone has held a position for a few years, it leads me to one very simple question: does this person have five years of experience? Or does he/she have one year of experience five times? In essence, are you learning and growing each year? Is your career evolving? Or … Continue reading Volume 29: Gauging Experience
Volume 28: Reflection on 20 Years in Business
The time was 1985. I had been out of college a little over a year, and I was managing a large underground parking facility in Dallas. Needless to say, it was not the most fulfilling position. I was not excited to go to work: I saw very little future in it, and while the compensation … Continue reading Volume 28: Reflection on 20 Years in Business
Volume 27: Taking Ownership
I recently had an interaction that I bet a lot of you can relate to: One of my daughters called from college to vent to me about a bad grade she earned on a recent test. She let me know that she did everything she could and still didn't do well. I asked her if … Continue reading Volume 27: Taking Ownership
Outside the Box 